Terms & Conditions

Terms & Conditions

Introduction
These Terms & Conditions govern your access to and use of our website and mobile app ("Services"). By using the Services, you agree to these Terms. If you do not agree, please refrain from using the Services.

Eligibility
Use of our Services is limited to individuals aged 18 and older.

Intellectual Property
All content - text, graphics, logos, and software - on the Services is owned by or licensed to Nu-Yale Cleaners. You may access it for personal, non-commercial use only. Any unauthorized reproduction or use is prohibited.

Account Terms
If you register an account, you must provide accurate, up-to-date information and keep your credentials secure. Accounts are for personal use only and not transferable.

User Conduct -

You agree not to:

  • Submit false or misleading information,

  • Misuse or impair the Services,

  • Violate any laws or regulations.

Website Chat Assistant
Our website features an AI-powered chat assistant that answers questions, provides information about our services, and helps connect you with our team. Responses from the chat assistant are for general informational purposes only and do not constitute a binding quote or a guarantee of pricing, availability, or turnaround time. For a formal quote or to confirm details, please contact us directly at (812) 285-7400 or CustomerService@nuyale.com. Information you share with the chat assistant may be collected and used as described in our Privacy Policy.

SMS & Text Messaging
By providing your mobile phone number, you consent to receive text messages from Nu-Yale Cleaners related to your service, such as pickup and delivery reminders and order updates. Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP, or get help by replying HELP. Nu-Yale Cleaners is not responsible for delayed or undelivered messages. Consent to receive text messages is not a condition of purchasing any service.

Modifications to Terms
We may revise these Terms at any time without notice. Your continued use constitutes acceptance of those revisions.

Disclaimers
The Services are provided "as is" with no warranties, express or implied, regarding accuracy or fitness for a particular purpose.

Limitation of Liability
To the fullest extent permitted by law, Nu-Yale Cleaners and its affiliates are not liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the Services including information or responses provided through automated tools such as our website chat assistant.

Indemnification
You agree to indemnify and hold Nu-Yale Cleaners harmless from any claims or liabilities resulting from your violation of these Terms.

Severability
If any provision of these Terms is deemed invalid, the remaining provisions remain in effect.

Assignment
Nu-Yale Cleaners may assign these Terms; you may not without written consent.

Governing Law
These Terms are governed by the laws of the State of Indiana, and any disputes will be resolved in courts located in Indiana.

Entire Agreement
These Terms constitute the complete agreement between you and Nu-Yale Cleaners regarding the Services.