Current Job Openings

Position: CRDN Customer Service Representative

Hours: 40-50/week (evenings and weekends)

Employment type: Full time Employee

Brief Overview:

We are currently looking for a CRDN Customer Service Representative.   As a member of our CRDN smoke/fire/water restoration team, you will support the smooth and efficient operation of CRDN jobs by effectively communicating with homeowners, Lead CRDN CSR, and/or CRDN Service Manager to complete and process disaster jobs.  Position is hourly compensation plus some overtime, 401k and health reimbursement plans are also offered.

Job Specific Skills:

  • Provide innovation solutions based on feedback from clients on how to improve quality and service.
  • Be engaging and build rapport with your fellow associates.
  • Effectively communication new and exciting benefits available to the homeowner/clients through CRDN services.
  • Create ways to comfort the homeowner/client while being sympathetic and understanding during their times of distress.

Job Requirements/Expectations:

  • Attention to detail:  Ensure all daily activities are accurately documented.
  • Willingness to take ownership and pride in your role from start to finish.
  • Ability to use technology (computer, scanners, tablets) to effectively maintain ongoing communication with manager and process jobs.
  • Must be willing to work overtime and/or weekends during times of high demand.
  • Must have clean DMV and background be able to drive in Indiana, Kentucky and Ohio.

Online Employment Application